Employee relations focuses on both individual and collective relationships in the workplace. It’s a significant shift from the term “industrial relations”, which, historically, has been
Profitable companies tend to have a few qualities in common. These qualities can be linked to leadership development and are nicely summed up in the Service-Profit Chain
In a previous blog, I wrote about my early career as a Manufacturing Engineer and how I moved into management roles by the time I was
In my last blog, I discussed the cost and benefit of conflict, highlighting that 85% of employees deal with conflict in the workplace. Conflict sucks
When people are promoted into management roles, they often don’t get support or training on how to manage conflict. They are simply expected to know
A 2017 CIPD report presents the outcomes of People Skills, a UK pilot programme which provided small firms with HR support and advice. The programme
In last month’s blog, I introduced Emergenetics® and how it compares to other team profiling tools. The benefits of Emergenetics® include organisational productivity, improved self-awareness
In a 2015 Harvard Business Review article titled, Personality Tests Can Help Balance a Team, the authors discuss the benefits of personality tests and team
A survey by Investec found more than half of Brits are planning to change career in the next five years. Gone are the days of
Managers are expected to have difficult conversations in their role. Often, they don’t get the help or support to make these conversations effective so that
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